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  • Claims Support Officer - Brisbane - Zurich

    Zurich
    Zurich Brisbane

    2 weeks ago

    Default job background
    Description

    A brighter future awaits

    At Zurich, we're on a journey to make a positive impact. Our career paths focus on your growth, wellbeing, and community involvement, while also serving our customers and the planet.

    This exciting opportunity will drive meaningful change. If you want to join a values-led organisation that's a leader in the insurance industry with a history of making a real difference and striving for sustainability...read on

    Let's build a better future together

    We have an excellent opportunity for a Claims Support Officer to join our Motor Claims team.

    In this varied role, you'll support the Claims team in delivering exceptional customer service through the claims assessment process. Your key responsibilities include:

    1. Liaising with internal/external stakeholders
    2. Booking and allocating assessments
    3. Managing assessor workloads
    4. Arranging quotes for repairers
    5. Responding to customer enquiries

    You'll be joining an experienced team and helping our customers navigate the repair management process.

    Your success is key - let's grow together

    • Claims experience is highly desirable
    • Excellent communication and stakeholder management skills are essential
    • Strong customer service experience is required
    • A high level of organisation and attention to detail is necessary
    • You must be able to work in a fast-paced environment

    Belong at Zurich - we're here to support you

    Zurich offers numerous benefits, including:

    • 5 weeks' leave per year for permanent staff through our Z Leave initiative
    • 15 days personal/carer's leave
    • AUD$500 wellbeing payment per year
    • AUD$295 new starter e-voucher for your home setup
    • Access to Family Care (parental leave)
    • Volunteer opportunities
    • Work in state-of-the-art Green Star rated offices
    • Dress for your day

    Zurich is an equal opportunity employer. We're committed to ensuring our recruitment process is fair and accessible for all candidates. If you require any special accommodations, please let us know when applying.

    So, if you want to start an adventure that will build a brighter future together, and feel a sense of belonging, then apply today to begin your journey


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