Conference & Sales Coordinator - Ibis Melbourne Hotel & Apartments - IBIS

    IBIS
    Default job background
    Full time
    Description
    Job Description

    Ibis Melbourne Hotel & Apartments have three dedicated conference venues that cater to both large and small events, with the largest space capable of hosting up to 300 attendees.

    • Provide quotations for conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized
    • Taking complete ownership of the Events Coordination process in all aspects
    • Coordinating meetings and social events, ensuring customer satisfaction and promoting return business.
    • All administrative tasks including: billing, payments & post event follow up
    • Liaising with the entire operations team to ensure high quality, impeccable service and experience is provided
    • Client relationship building.
    • Drive sales to ensure targets are achieved.
    • Conduct exceptional site inspections with clients to showcase hotel facilities
    Qualifications
    • Authentic customer service, interpersonal and communication skills with the ability to be flexible in your approach
    • A 'quick thinker' with excellent problem solving skills.
    • A great team player, who proactively looks to assist where possible.
    • Strong administration, coordination skills, especially in regards to deadlines.
    • Excellent attention to detail
    • Previous experience in an events environment, with good understanding of events/hospitality operations

    If you are motivated, have a love for Meetings & Events, high energy and eagerness to develop your professional brand then this is the perfect opportunity for you.

    Additional Information
    • What is in it for you:
    • ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
    • Learning programs through our "Learn your Way" Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
    • Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun