Business Analyst - Queensland, Australia - Flight Centre Travel Group

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    Full time

    Hello, Hej, 你好, Salut

    At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel

    We are seeking a skilled Business Analyst with a strong background in finance and accounting to join our dynamic team. The ideal candidate will excel in identifying and evaluating financial business requirements, streamlining processes, and enhancing technological platforms within our global Enterprise Technology Services (ETS) team. This role demands a keen understanding of financial principles to effectively drive improvements and innovations in our business solutions.

    You'll be responsible for gathering requirements, documenting process, design and architecture, with strong analytical and problem-solving skills. If you have knowledge in business process improvement, software development life cycle methodologies, and experience in creating commercial business cases to understand the ROI of opportunities, please apply

    Day in the life:

    • Gather and document business requirements and translate them into functional specifications
    • Develop use cases and process flows to support the development of software solutions
    • Conduct stakeholder interviews to understand business needs and pain points
    • Collaborate with stakeholders to ensure that project objectives are aligned with business goals
    • Facilitate communication between business and technical teams
    • Create business cases and cost-benefit analyses to support business opportunities
    • Participate in user acceptance testing and ensure that solutions meet business requirements
    • Develop and maintain system documentation and training materials

    You'll be perfect for the role if you have:

    • 5+ years professional experience in a business analyst role
    • Previous exposure to financial analysis
    • Experience within travel or other internet-scale environments
    • Background knowledge in discipline areas such as, requirements gathering process, design and architecture
    • Strong business acumen and critical thinking skills
    • Knowledge in business process re-engineering and improvement
    • Strong facilitation skills
    • Good quality documentation skills, both technical and non-technical

    What you'll enjoy

    • Tick destinations off your bucket list with our discounts on travel and accommodation
    • Employee Share Scheme through Equate Plus
    • Access to in-house financial and health services, internal 24/7 gym and End-of-Trip Facility
    • Receive ongoing training and professional development
    • Hybrid working model
    • Closing the Gender Gap in Super Balances FCTG paid super contributions during parental leave & top up payments when Flightie parents return to work for the first 2 years
    • Preference for internal progression through Brightness of Future
    • Global career opportunities in a network of brands and businesses at your fingertips
    • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
    • Opportunity to attend global awards events, including Global Gathering (Las Vegas 2022, Bali 2023 and Lisbon 2024)
    • Various social events to promote networking, the celebration of wins, and sometimes just for fun

    We value you

    Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.

    Who we are

    Since our beginning, our vision has always been to open up the world for those who want to see.

    As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a family (we call ourselves Flighties).

    We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

    We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

    Irreverence. Ownership. Egalitarianism