Clinical Support Officer - Sydney, Australia - St Vincent's Health Australia

Description

locations NSW - Sydney, CBD, Inner West and Eastern Suburbs

time type Part time

posted on Posted Yesterday

job requisition id JR136110

Job Description:

Position Title: Clinical Support Officer
Employment Type: Permanent Part Time
Hours per week: 20
Position Grade: Administration Officer Level 3 Year 1/2

Salary: $ 66, $68,085.50 AUD (pro rata) base salary per annum
Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations' Health Employees Agreement 2019
Department Name: Homeless Health Service, Darlinghurst Campus

About us:
St Vincent's Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate.

Benefits of working at St Vincent's include:

• Generous salary packaging and Fitness Passport for eligible staff

• Opportunity to access a large range of clinical and non-clinical education programs

• Supported post graduate opportunities within applicable fields

• Career development opportunities across the St Vincent's Health Australia Network

• Employee Assistance Program

• Work/Life balance

About the role:
We have an exciting opportunity to work in a dynamic team leading our approach to the provision of quality care to clients of the Homeless Health Service. The Clinical Support Officer (CSO) role will be service based and support the work activities of Nursing staff, Medical staff and Allied Health staff, with shifts falling on business days between the hours of 8am and 5pm based on service delivery needs. The CSO may provide CSO functions across the health facility or to more than one ward/unit. The CSO will work closely with all staff members as required at the ward/service level. The role will complement existing roles, systems and processes at St Vincent's Hospital. This role is situated at our front Reception and involves face to face, phone and email communication with consumers, visitors and staff.

Our Culture:
St Vincent's is committed to employing a workforce that reflects the community we care for. We strongly encourage applications from people that are Aboriginal and Torres Strait Islander, culturally diverse, sexuality or gender diverse and/or living with disability.

Employment with St Vincent's is subject to you having current immunity status that complies with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive (PD2023_022). Appointment and ongoing employment will be subject to continued compliance with this policy directive.

About you:
We are seeking a skilled and energetic Clinical Support Officer who possess a passion for person centred care. We welcome applications from people who have administration experience and the ability to multitask.

Application Instructions:
To have you application considered you are required to upload a current CV/Resume as well as a separate cover letter/document addressing the 'Selection Criteria' as below. Internal applicants i.e. current employees of St Vincent's Hospital or an entity of SVHA are required to apply via their Workday account.

Please also find attached instructions on how to upload and address selection criteria.

Selection Criteria:
1. Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent's Health Australia
2. Demonstrated front line customer service skills conducive with the values of St Vincent's Health Network

3. De m o ns trat e d c o m p u ter lit era c y in word processing, spreadsheets, database software, e m a i l a n d a n elec tro ni c clinical information sys t e m.

4. De m o ns trat e d eff e c t iv e c omm u nic at i on a n d i nt erp er s o na l skill s (both verbal and by phone).

5. De m o ns trat e d eff e c t iv e tim e m a n a g e m e n t and problem solving skills.

6. Demonstrated capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.

7. Demonstrated ability to be compassionate and display a sensitive approach when dealing with patients and carers, who may display challenging behaviours.

8. Demonstrated commitment to own personal and professional development.

If you have any difficulties accessing the Position Description for this role, please contact the Talent Team at who will gladly forward you a copy.

Applications close on 15 May 2024

Position Description and Critical Job Demands Checklist:

Alternate Contact:Closing Date:

Job Description:

Position Title: Clinical Support Officer
Employment Type: Permanent Part Time
Hours per week: 20
Position Grade: Administration Officer Level 3 Year 1/2

Salary: $ 66, $68,085.50 AUD (pro rata) base salary per annum
Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations' Health Employees Agreement 2019
Department Name: Homeless Health Service, Darlinghurst Campus

About us:
St Vincent's Hospital Sydney is a leading not-for-profit organisation providing health services to our community. Guided by our values of compassion, excellence, integrity and justice, we promote a culture of diversity and inclusion and empower our people to learn, grow and innovate.

Benefits of working at St Vincent's include:

• Generous salary packaging and Fitness Passport for eligible staff

• Opportunity to access a large range of clinical and non-clinical education programs

• Supported post graduate opportunities within applicable fields

• Career development opportunities across the St Vincent's Health Australia Network

• Employee Assistance Program

• Work/Life balance

About the role:
We have an exciting opportunity to work in a dynamic team leading our approach to the provision of quality care to clients of the Homeless Health Service. The Clinical Support Officer (CSO) role will be service based and support the work activities of Nursing staff, Medical staff and Allied Health staff, with shifts falling on business days between the hours of 8am and 5pm based on service delivery needs. The CSO may provide CSO functions across the health facility or to more than one ward/unit. The CSO will work closely with all staff members as required at the ward/service level. The role will complement existing roles, systems and processes at St Vincent's Hospital. This role is situated at our front Reception and involves face to face, phone and email communication with consumers, visitors and staff.

Our Culture:
St Vincent's is committed to employing a workforce that reflects the community we care for. We strongly encourage applications from people that are Aboriginal and Torres Strait Islander, culturally diverse, sexuality or gender diverse and/or living with disability.

Employment with St Vincent's is subject to you having current immunity status that complies with the Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases - NSW Health Policy Directive (PD2023_022). Appointment and ongoing employment will be subject to continued compliance with this policy directive.

About you:
We are seeking a skilled and energetic Clinical Support Officer who possess a passion for person centred care. We welcome applications from people who have administration experience and the ability to multitask.

Application Instructions:
To have you application considered you are required to upload a current CV/Resume as well as a separate cover letter/document addressing the 'Selection Criteria' as below. Internal applicants i.e. current employees of St Vincent's Hospital or an entity of SVHA are required to apply via their Workday account.

Please also find attached instructions on how to upload and address selection criteria.

Selection Criteria:
1. Personal integrity and demonstrated commitment to the Philosophy, Mission and Values of Mary Aikenhead Ministries and St Vincent's Health Australia
2. Demonstrated front line customer service skills conducive with the values of St Vincent's Health Network

3. De m o ns trat e d c o m p u ter lit era c y in word processing, spreadsheets, database software, e m a i l a n d a n elec tro ni c clinical information sys t e m.

4. De m o ns trat e d eff e c t iv e c omm u nic at i on a n d i nt erp er s o na l skill s (both verbal and by phone).

5. De m o ns trat e d eff e c t iv e tim e m a n a g e m e n t and problem solving skills.

6. Demonstrated capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.

7. Demonstrated ability to be compassionate and display a sensitive approach when dealing with patients and carers, who may display challenging behaviours.

8. Demonstrated commitment to own personal and professional development.

If you have any difficulties accessing the Position Description for this role, please contact the Talent Team at who will gladly forward you a copy.

Applications close on 15 May 2024

Position Description and Critical Job Demands Checklist:

Position Description

Job Demands Checklist and Health Declaration

How to address and upload selection criteria

Contact Details:

Alternate Contact:Closing Date:

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

locations NSW - Sydney, CBD, Inner West and Eastern Suburbs

locations NSW - Sydney, CBD, Inner West and Eastern Suburbs

locations NSW - Sydney, CBD, Inner West and Eastern Suburbs

time type Part time

posted on Posted Yesterday

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Become a healthcare superheroAbout Us

St Vincent's Health Network Sydney (SVHNS) comprises St Vincent's Hospital Sydney, Sacred Heart Health Service, St Joseph's Hospital, Auburn, and St Vincent's Correctional Health Service, Parklea.

Part of the NSW-based arm of St Vincent's Health Australia, SVHNS provides significant training and research activities housing several specialty units that are internationally recognised as centres of excellence. These include heart and lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health and drug and alcohol services.

We strive to not only meet the health needs of vulnerable populations, but to enable them to flourish as an acknowledgement of human dignity and as a commitment to justice.