- Operations Management:
- Supervise the daily operations of in-home aged care services.
- Develop and implement operational policies, procedures, and protocols to enhance client satisfaction while complying with government guidelines.
- Ensure the highest standards of care for clients, promoting their safety, independence, and dignity.
- Collaborate with healthcare professionals and care teams to create tailored care plans.
- Staff Leadership and Development:
- Recruit, train, and mentor staff members to cultivate a skilled and motivated workforce.
- Promote a positive workplace culture that encourages teamwork, professional growth, and employee satisfaction.
- Regulatory Compliance:
- Stay informed about aged care regulations and accreditation standards to ensure full compliance.
- Lead preparations for audits and assessments.
- Quality Assurance:
- Monitor and assess the quality of care and services provided, implementing continuous improvement strategies.
- Collect and analyse data to identify areas for enhancement and best practices.
- Financial Management:
- Collaborate with the executive team to develop and manage the budget, ensuring effective resource allocation for financial sustainability.
- Manage costs while upholding the quality of care and services.
- Client and Carer Communication:
- Foster open and transparent communication channels with clients and their families.
- Address concerns, feedback, and inquiries with compassion and in a timely manner.
- Degree in Healthcare Administration, Business Management, or a related field.
- Demonstrated leadership experience in managing aged care facilities or healthcare organizations.
- In-depth knowledge of aged care regulations, compliance, and accreditation standards.
- Strong interpersonal, communication, and conflict resolution skills.
- An empathetic and compassionate approach to resident care and staff management.
- Solid financial acumen and experience in budget management.
- Competitive salary and benefits package.
- A collaborative and supportive work environment.
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General Manager Operations - City of Parramatta Council - Healthcare Professionals Group
Description
General Manager of Operations
The General Manager of Operations plays a pivotal role in providing strategic leadership and direction for the effective and compassionate management of in-home aged care services. This position involves overseeing staff, ensuring client-centered care, maintaining compliance with regulations, and nurturing a positive and supportive atmosphere for both clients and staff members.
Responsibilities
Preferred Qualifications
Benefits
Estimated Salary: $120,000 - $180,000 per year.
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NSW Transport Operations Manager
West Recruitment Pty Ltd- City of Parramatta Council
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Guest Service Associate
Accor Hotels- City of Parramatta Council
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Chief Operating Officer
Harding & Drougas- City of Parramatta Council
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National Engineering Manager
Hitachi Construction Machinery Co., Ltd.- City of Parramatta Council
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Finance Manager
This is an IT support group- City of Parramatta Council
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Senior Manager, Financial Reporting, Tax
MUFG Pension & Market Services- City of Parramatta Council
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National Safety Manager – Parks and Resorts
Mynrma- City of Parramatta Council
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Subcontractor Coordinator
Freelance Ventia Pty Limited- City of Parramatta Council
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Operations Associate I
XPEL Australia- City of Parramatta Council
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Financial Controller
Michael Page Australia- City of Parramatta Council
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IT Delivery Partner
West Recruitment Pty Ltd- City of Parramatta Council
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IT Manager
West Recruitment Pty Ltd- City of Parramatta Council
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Title:
Officeworks Ltd- City of Parramatta Council
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Desktop Support Team Lead
workable - ATS- City of Parramatta Council
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Warehouse Forklift Operator – multiple positions – day
Edlyn Foods Pty Ltd- City of Parramatta Council
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Warehouse Supervisor
Linfox- City of Parramatta Council
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General Manager Manufacturing
Harding & Drougas- City of Parramatta Council
-
Team Member
Westpac Group- City of Parramatta Council
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Senior Human Resources Business Partner, Australia and New Zealand
Energizer Holdings- City of Parramatta Council
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Operational Support Officer
City of Parramatta- City of Parramatta Council