Reservations Supervisor - Sydney, New South Wales

Only for registered members Sydney, New South Wales, Australia

3 weeks ago

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Job summary

We're seeking a full-time detail-driven Reservations Supervisor to lead hotel reservations operations at Crowne Plaza Sydney Darling Harbour.
This hands-on role suits someone who enjoys working independently with systems, data and accuracy while collaborating closely with Front Office Sales and Revenue teams to drive strong commercial outcomes

Responsibilities

Lead and coordinate all aspects of the hotel's reservation processes Manage individual and group bookings end-to-end Maintain high levels of reservation accuracy across all channels Manage room inventory to optimise rate and occupancy Ensure bookings align with current rates revenue strategies to maximise ADR Work closely with Front Office Revenue teams to achieve room revenue targets Support coach the reservations team on workflow quality standards

About You

Minimum 2 years' experience in Front Office Reservations Strong attention to detail interest in data accuracy Excellent communication organisational skills Ability work independently collaboratively Opera PMS similar system experience preferred
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