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  • Guest Service Agents - Perth - Hilton Worldwide, Inc.

    Hilton Worldwide, Inc.
    Hilton Worldwide, Inc. Perth

    1 month ago

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    Description

    Job Title: Guest Service Agents (Casual)

    About Us

    We offer a world of opportunities for you to develop and discover yourself professionally and personally. Our hotel provides a supportive environment for your growth, with coaching, training, and development programs in place.

    What We Offer

    • Smart uniform provided and laundered
    • Complimentary fresh and healthy meals when on-duty catering
    • Grow your Career – your next position could be as a Team Leader or Supervisor
    • Personal Development programmes are designed to support you at every step of your career
    • A chance to make a difference through our Corporate Responsibility programmes
    • Team Member Travel Program: discounted hotel nights from $70 per night around the world
    • 25% off Food and Beverages (subject to individual outlets)
    • Discounted Bupa health cover
    • Modern and inclusive Team Members' areas

    Your Role

    • Crafting Memorable Moments: The magic of guest relations and exceptional customer service
    • A Brand Ambassador Mastering the art of auditing and database wizardry, complete with record-keeping magic
    • Ensuring peace of mind through vigilant safety and security measures
    • Swiftly addressing guest inquiries and special requests with tailored solutions

    Requirements

    • Proven track record in a comparable position with flexible weekend and overnight availability
    • Have full Australian working rights (at least 6 months) and reside in the Perth Metropolitan Area
    • Confident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patience
    • Strong English writing, reading and speaking communication, with a bonus for those who are multilingual
    • Tech-Savvy Precision and Confidentiality: Mastering technology with a keen eye for detail and data security

    Estimated Salary: $65,000 - $75,000 per annum depending on experience and qualifications.

    This role requires a genuine passion for delivering exceptional guest experiences, combined with strong technical skills and attention to detail. If you are a driven and enthusiastic individual who is looking to grow your career in hospitality, please apply.


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