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- Ensure technical documents comply with contractual obligations and align with the Technical Delivery framework implemented by account Chief Architects.
- Develop and implement the Information governance framework, including policy, standards, procedures, and guidelines.
- Maintain quality and accuracy in technical documents produced via acceptable lifecycle processes.
- Experience in business processes, Systems Engineering, and change management.
- Successful background in Quality Management Systems process improvement, project management, and consultancy experience.
- Strong analytical, problem-solving, and reporting skills.
- Proficiency in desktop applications (Word, Excel, PowerPoint, Visio) and MS Windows environment.
- Australian citizenship and eligibility for Federal Government security clearance.
- Flexible work arrangement: 3 days in the office, 2 days remote.
- Inclusive paid parental leave up to 14 weeks for primary caregivers.
- Access to resources, webinars, and support via the 'Parents at Work portal.'
- Extensive online and facilitator-led learning catalogue, including MBA micro-credentials via OptusU.
- Employee-led volunteer groups promoting diversity and inclusion.
Buscojobs | Singtel Group | Business Analyst/Tech Writer - Central Coast - Tideri Jobbörse

Description
Technical Writer / Business Analyst Role at Optus
We are seeking a Technical Writer / Business Analyst to support the delivery of the largest Federal Government Contact Centre.
Key Responsibilities:
Requirements:
Benefits:
At Optus:
We value diversity and individual differences. Our application process ensures equal employment opportunities for all job seekers. If you require adjustments or accessibility support, please contact us.
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