Senior ECDD Analyst - Newstead, Australia - Bank of Queensland

Description

About the Role

The Enhanced Customer Due Diligence (ECDD) Senior Analyst plays a pivotal role within the Financial Crime Operations Team, contributing to BOQ Groups efforts to mitigate financial risks, uphold regulatory compliance, and safeguard the integrity of our financial services.

This role is primarily focused on conducting comprehensive reviews of customers requiring Enhanced Customer Due Diligence, ensuring adherence to regulatory and BOQ Group requirements.

Additionally, this position entails the added duty of serving as the initial contact for ECDD Analyst escalations and inquiries, providing training and coaching support, and assisting with Team Leader (TL) activities as needed.

The main duty involves assisting ECDD Analysts in performing thorough and timely reviews of customers requiring ECDD. Additionally, you will conduct reviews on customers directly and provide support to the Team Leader in achieving set targets and objectives. This entails:

By diligently fulfilling these key responsibilities, the ECDD Senior Analyst significantly contributes to the organisation's commitment to maintaining the highest standards of compliance, mitigating financial risks, and safeguarding the integrity of the financial services provided.

About you

Our successful candidate will demonstrate the BOQ Group values of Spirited, Optimistic, Curious, Inclusive, Accountable and Lionhearted to contribute to the purpose of Building Social Capital through Banking

The ideal candidate will have 1 to 3 years in a similar role. Previous experience in AML/CTF roles with a track record of ensuring regulatory compliance, mentoring and coaching teams will be highly regarded to complement the leadership aspects of this role.

It will be important to have a strong, analytical mindset with attention to detail and excellent communication and problem-solving skills. You will demonstrate exceptional customer service with a strong client-centric approach.

If the above role sounds like you and you feel that you can bring enthusiasm and energy to a high performing ECDD team, we would love to hear from you

About Us

Bank of Queensland Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In , we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across the BOQ group.

Our Perks

• Flexible working arrangements

• Discounted financial products

• Salary sacrificing options

• Paid parental leave with no minimum

• Paid volunteer days

• Purchase annual leave

• Discounted private health insurance plan

• Employee Assistance Program (EAP)

• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility

• BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index