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    Estee Lauder - Sydney, Australia - Estée Lauder Companies

    Estée Lauder Companies
    Estée Lauder Companies Sydney, Australia

    4 days ago

    Default job background
    Full time
    Description

    Estee Lauder is looking for a Beauty Advisor to deliver outstanding customer service and build customer loyalty.

    Key Tasks:

    · Achieve sales targets (daily, weekly, monthly) through utilization of link selling; consultation; demonstration and working outside counters.

    · Provide excellent customer service to all customers. Demonstrate an understanding of customer's needs and surpass their expectations.

    · Adhere consistently to the Estee Lauder Companies grooming guidelines and display professional image.

    · Be able to deliver skincare & makeup applications and ensure that all customers are provided with up-to-date information in regard to skincare techniques.

    · Attend and participate in designated training sessions ensuring skill development, current knowledge of products & new products, plus an interest in social selling.

    · Replenish and rotate stock. Keep counter and tester units clean. Ensure hygiene standards regarding each and every customer.

    · Follow guidelines and direction; accept and implement suggestions/feedback given by store or Estee Lauder Sales and Education Manager.

    · Demonstrate an enthusiastic, cooperative team player approach to colleagues & store management.

    · Be able to communicate efficiently with the brands and with store management & can work independently.

    • Relevant Indicators: Customer service or sales experience of min 2 years. Personal Attributes: · Service oriented with a "can do attitude" and have a passion for the retail industry. · Friendly and a conversationalist who understands luxury skincare. · Experience in retail, hospitality, or travel · A good command of the English language and a second language would be advantageous.
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