Learning Support Officer - City of Brisbane - One Power

    One Power
    One Power City of Brisbane

    41 minutes ago

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    Description

    "Education is the most powerful weapon which we can use to change the world."
    - Nelson Mandela

    Are you an experienced administrative professional with a passion for education and supporting students to achieve great results? You could be the Learning Support Officer we're looking for to enhance our online and on-campus learning programs at our brand-new Brisbane campus

    As our new LSO, you'll be at the heart of our dynamic learning environment, ensuring the seamless delivery of our online and on-campus programs. You will play a key role in supporting our students, teaching staff, and the Higher Education team.

    If you have 3-5 years of dynamic administrative experience and a knack for supporting learning initiatives, we want to hear from you

    You will have the opportunity to be involved in:

    • Scheduling webinars, liaising with lecturers, and compiling course materials.
    • Creating and sending certificates, and maintaining accurate records on Truss.
    • Ensuring all courses comply with the Higher Education Standards Framework 2015.
    • Liaising with our overseas offices regarding course details.
    • Monitoring the quality of our educational programs.
    • Engaging with students in your course to ensure they are staying on track with their studies.
    • Implementing company policies and procedures.
    • Daily communication and assistance to the Higher Education Managers, colleagues, students, and lecturers.
    • Updating and maintaining our Learning Management System (Moodle).
    • Addressing inquiries via email and phone.
    • Assisting with campus set up and close when required.
    • Collating results for unit/s to be presented and approved at various Board meetings.
    • Working alongside and assisting other team members and departments with duties during busy periods.
    • Ad hoc admin and data when required.

    What will you need to succeed?

    • A passion for education and helping others achieve their best.
    • Highly developed communication skills, both written and verbal.
    • Track record of delivering top-tier customer service.
    • Effectively juggling multiple tasks is your forte.
    • Comfortable working to tight deadlines.
    • Meticulous attention to detail.
    • You are comfortable being an independent self-starter who enjoys taking the initiative to get tasks completed.
    • Team-oriented mindset. You will work with teams that are also located in our Perth and Melbourne campuses.
    • Proficient in various tech tools, or able to pick up new software easily, from Microsoft Office to Learning Management Systems, and online meeting platforms like BigBlueButton, Collaborate Ultra, Zoom, or Microsoft Teams.

    About EIT

    The Engineering Institute of Technology (EIT) is one of the only institutes in the world specialising in engineering education and training. We deliver industry-driven professional certificates and accredited Diplomas, Advanced Diplomas, Undergraduate Certificates, Graduate Certificates, Bachelor Degrees, Master Degrees, and a Doctor of Engineering to both domestic and international students via our unique online and on-campus delivery methodology.

    With offices in Australia, UK, USA, and South Africa and an ever-growing portfolio of courses, we are experiencing a period of strong growth and continued development. Our head office is located in West Perth close to multiple public transport alternatives and at walking distance from great cafes. We also have campuses in Melbourne and Brisbane, with further expansion plans into other exciting locations.

    EIT embraces and values a diverse workforce. We are an equal-opportunity employer and recognise that an inclusive and diverse workforce is key to building the best team environment and achieving positive business outcomes.

    First Nations people, those identifying as LGBTQIA+, people of all ages, with disabilities and culturally diverse people are encouraged to apply.

    #J-18808-Ljbffr


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