Principal Loan Management Officer - Brisbane, Australia - Indigenous Business Australia

Indigenous Business Australia
Indigenous Business Australia
Verified Company
Brisbane, Australia

1 month ago

Olivia Brown

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Olivia Brown

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Principal Loan Management Officer
Position no:4015

IBA Level 4 ($85,980 - $91,171)
Last updated:August 2023

Brisbane or Sydney
Term:Non-ongoing to

11 October 2024

Housing Solutions

Portfolio & Loan Management


Indigenous Business Australia, partners and invests with Aboriginal and Torres Strait Islander people
who want to own their future. We go further than provide money; we invest in people, places and ideas
that are ready. We help make them real. We're deeply invested in the financial success and economic
independence of Indigenous Australians. It's why we exist.

We provide a range of services for Indigenous Australians to create wealth and accumulate assets,
take up investment opportunities, create business enterprises that provide additional employment
and by building mutually respectful and productive partnerships with Indigenous Australians,
government, non-government and private sector organisations.

Our staff are invested, informed, responsive, respectful and connected.

The Homes Program assists Aboriginal and Torres Strait Islander peoples to participate in home
ownership through its Indigenous Home Ownership (IHO) program. The program provides a range of
housing loans and related assistance measures through IBA's national network of Service Delivery
Units._ _


The Principal Loan Management Officer is responsible for undertaking appropriate action, including
commencement of legal action, in respect of the complex and serious home loan arrears accounts.

The Principal Loan Management Officer will have a good practical knowledge of home lending
principles, loan recovery procedures, the National Credit Code's hardship provisions and legal
concepts and litigation processes.

The position reports to the Assistant Manager Loan Management.


Duties include, but are not limited to:

  • Working pro-actively with home loan borrowers who are experiencing hardship or other
situations that are impacting on their capacity to make loan repayments.

  • Manage a range of processes and timeframes for arrears accounts including those that are
more complex.

  • Restructuring loan accounts where appropriate after consideration of the borrower's

  • Commencement of the legal processes that may result in the sale of the security property.
  • Preparation of a range of documents, forms, reports and submissions.
  • Other duties as required.

Required capabilities (Selection Criteria):

All criteria are essential unless otherwise indicated.

Knowledge and Experience

  • Experience in home loan collection activity, combined with a good knowledge of the National
Credit Code's hardship provisions.

  • Knowledge and some experience in the writing of home or business loans.
Skills and Attributes

procedures and processes.

  • Good interpersonal skills required to be a productive team member together with good written
and oral communication skills.

  • Good organisational, administrative, time management, computer and report writing skills.
  • Ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander
peoples in carrying out the duties of the position.
Prerequisite Requirements

  • Capacity to travel which may include overnight absences away from the office of up to 5 nights.
  • Certificate IV in Credit Management, or the willingness to obtain this qualification within 12
months of appointment, or other relevant tertiary qualifications or experience.

  • About Us

  • Our Values

  • About Us

  • Working at IBA

  • About Us

  • News and Publications
  • Annual Reports
  • Application Coversheet
  • Resume
  • Maximum 800 words addressing the required capabilities
website or sent directly to the enquiry officer will not be accepted.***
Closing date:5 September

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