Front Office Agent: Darlington Beach Resort - Coffs Harbour City Council

Only for registered members Coffs Harbour City Council, Australia

3 weeks ago

Default job background
Part time $45 000 - $60 000 (AUD) per year *
* This salary range is an estimation made by beBee

Job summary

Passionate about the great outdoors and brightening someone's day? Join our team at NRMA Darlington Beach Resort and help guests create unforgettable holiday memories in one of the coasts most stunning settings.

Responsibilities

  • Greet guests with a smile, making everyone feel at home from the moment they arrive.
  • Efficiently handle check-ins, check-outs, phone enquiries, and reservations.
  • Assist with guest requests, from local info to special surprises.
  • Ensure guest accounts are accurate and all transactions are handled with care.
  • Communicate clearly with your team to ensure smooth handovers and happy guests.
  • Support the team with any other tasks as needed—no job too big or small

Qualifications

  • A warm, enthusiastic attitude and a passion for delivering top-notch guest service.
  • Strong multi-tasking skills and the ability to keep cool when things get busy.
  • Excellent communication skills and a knack for making guests feel special.
  • Knowledge of front office computer and reservations systems (desirable).
  • Ability to work flexibly, including weekends and public holidays as needed.

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