Customer Banking Specialist Relief - Taylors Lakes, Australia - Commonwealth Bank

    Commonwealth Bank
    Commonwealth Bank Taylors Lakes, Australia

    Found in: Talent AU C2 - 1 week ago

    commonwealth bank background
    Part time
    Description

    Roster (25 hours per week):

  • Monday: 11:00am - 4:00pm
  • Tuesday: 11:00am - 4:00pm
  • Wednesday: 11:00am - 4:00pm
  • Thursday: 11:00am - 4:00pm
  • Friday: 11:00am - 4:00pm

    • Travel will be required for this role.

    The successful applicant will join our relief team and support the Melbourne North West Branches including St Albans, Watergardens, Highpoint and Keilor Downs.

    Do work that matters

    As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

    What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives and be there for them when they need us.

    See yourself in our team

    As the Customer Banking Specialist in our St Alban's Branch & North West Branches, you'll:

  • Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
  • Support customers with enquiries, maintenance on accounts and process applications for credit products
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
  • Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

    • We're interested in hearing from people who have

  • Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
  • Excellent communication skills & the ability to articulate financial terms in a clear way
  • The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
  • Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
  • A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

    • What's Next: As part of our application process, you may be required to complete an online assessment and/or digital interview. We'd encourage you to complete these steps within 48 hours of applying.

    With us, you'll help customers make the right financial decisions and achieve their dreams.

    If this role sounds like the perfect fit then we'd love to hear from you. Apply today

    If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We're keen to support you with the next step in your career.

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    Advertising End Date: 03/05/2024