Business Support Intake Officer - Kalgoorlie - Boulder, Australia - Hope Community Services

Description

• Full time, 76 hours per fortnight located in Kalgoorlie.
• Competitive Salary $71,136 - $76,273.60
• regional allowance of $5500
• Salary sacrifice benefits

HOPE exists to bring hope to people and communities facing the toughest challenges in Western Australia. To bring diligence, optimism, courage, and collaboration to those who need us most. To achieve lasting impact, we walk with you, wherever it takes us, for however long we are needed. We believe in a community-led approach. We act in humility. We seek out the wisdom of others. We are HOPE. Each year we help thousands of people in the toughest situations to get back in control of their lives.

We have an exciting opportunity for a Business Support Intake Officer to join the Family and Domestic Violence team. The position is full time, working Monday to Friday.

About the Opportunity

The Business Support Intake Officer for the Family and Domestic Violence team contributes to the effectiveness, reputation and sustainability of HOPE's services by effectively organising and coordinating the operations of the service, to ensure the smooth operation of the daily activities support to the Intake & Assessment team; ensure Referrals are completed in a timely manner.

Requirements of the Role:

• Provide a range of administrative and support services, including records management, routine correspondence, and meeting and event coordination to support the effective operation of the service.
• Respond to referrals for intake, within 24 hours of receipt of the enquiry or the referral.
• Manage and coordinate the referral, intake process of new program applicants to ensure a timely access to service with minimal barriers.

You will have:

• Experience in a similar role in a like-minded organisation.
• Demonstrated competence in administration and office coordination.
• Experience working in culturally appropriate ways.
• Excellent interpersonal and written communication skills

DESIRABLE CRITERIA:

Formal qualifications in administration or office management would be well regarded

Appointments will be subject to Australian residency/visa, satisfactory National Police check, Current C or A class driver's license, and suitable work referee.

Our Culture

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope's ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on 'growing our own'.

Find out more about Hope on our website.

If you need support to submit your application, please email

Your benefits

Knowing you are making a real difference in your community and being in a team that celebrates your successes and supports you during challenges.

Not-for-profit salary packaging, reducing your tax (details via AccessPay).

Discounts with a major health insurance provider.

We offer employees and their family members access to a confidential, and professional counselling service.

What to expect next

We vow to respond to every candidate that applies for a role at HOPE.

If your application is shortlisted, you will receive a phone call to discuss your skill further and may be invited to attend an interview either online or in person at our local office/Hub.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply

HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status