- Promote Technical Support value add and support Technical Support Teams with opportunities
- Responsible as a point of escalation from SAM and QOM
- Responsible for supporting and/or leading sales for defined technology in the determined geographical region
- Ensure that Account managers have adequate training and support to sell their products
- Ensure that the sales case is built accordingly
- Collect customer and competitor information as per BL/PG requirements
- Provide Country/Region/market area level PG level business forecast,together with the sales team
- Support in PG level sales funnel generation, ensures quotation process data for specific case is at the right level
- Responsible for the value argumentation, value proposition and win plan of the cases and overall for the technology.
- Supports sales case from lead to proposal and negotiations;
- Supporting Warranty process, IB Validation, and inspection report reviews, recommendations, and solution definition.
- Escalates issues to Senior TSS Screens, Technical Support or Product Line Technical Sales Support
- 3 – 5+ years experience in the similar role
- Experience working in Mining industries
- Broad knowledge of Overseas Overall Market area activity
- Involved in budgets and forecasting
- Understand the market, competition and the industry best practices for the defined technology
- Understanding of sales process, preferably with customer service experience
- Comfortable with business travel when necessary
- Excellent communication and interpersonal skills
- Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
- Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, , and engagement surveys.
- Annual bonus -global incentive programs tied to business and performance targets.
- Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
- Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
- A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
Technical Sales Support - Eagle Farm, Australia - Metso
Description
Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
INTRODUCTION:
Metso is a leading Global firm specializing in mineral processing solutions. We pride ourselves on our commitment to innovation and excellence, delivering high-quality projects around the world.
We are seeking a Technical Sales Support person to join our
Aftermarkets team. Acting as the product expert for screens and screen media, you will be working closely with site account managers to create solution proposals, opportunity funnel and priorities.,. You will be working within the technical sales support team to deploy new product information, best practices, sales trainings, and technology specific value argumentation.
WHAT YOU'LL DO:
WHO YOU ARE:
What's in it for you?
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