Senior Interface Coordination Officer - Innaloo, Australia - Department of Transport

Description

The future of transport?

Be part of it

Working for the Department of Transport (DoT) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation. We are leaders in providing safe, accessible, sustainable, and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all Western Australians.

At the Department of Transport, we foster collaboration, promote well-being, embrace adaptability, and support accountability to deliver exceptional services.

Collaboration | Wellbeing | Adaptability | Accountability

There has never been a more exciting time to join our team and be part of the future of transport

The Opportunity

A Senior Interface Coordination Officer to join the Interface Management team.

The Senior Interface Coordination Officer is responsible in providing advice to stakeholders on licensing system application matters, assist the manager and other Interface management staff with system integrity issues and undertake business systems administration activities to support client, motor vehicles and driver licensing activities as directed. You will also conduct system audits to ensure compliance with approved procedures and make recommendations for remedial action and improvements, including data cleansing on client records, and assist with the implementation of those changes.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Adele McDonald on

This is for a full-time permanent opportunity.

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months.

About you

• Exemplify personal integrity and self-awareness.
• Cultivate strong, productive working relationships and partnerships.
• Is experienced in using complex databases or licensing systems.
• Be able to communicate with a range of stakeholders including industry and government bodies.
• Use your analytical problem-solving skills to deal with complex matters.

As part of our team, you will enjoy

• A competitive salary, and 11% employer contributed superannuation and salary sacrifice options.
• Access to flexible working arrangements including working from home or alternate work location for enhanced work life balance.
• Not just a job, but an opportunity to develop your career across other areas of transport.
• A varied and exciting role where you will handle a wide range of customer enquiries.
• Training to set you up for success Training may be on the job, computer or classroom based.
• Support from your manager and team, we have a strong team culture and help each other achieve our customer service goals.
• Bright, modern facility close to transport links with a friendly team environment.
• Work for an innovative Government agency with limitless long-term career prospects.
• Generous leave entitlements including 4 weeks' annual leave, 3 public service holidays yearly and long service leave every 7 years.

In addition to rewarding work, we invite you to be Part of Something Real. Learn more about our commitment to you, here.

How to Apply

Apply online by clicking the 'Apply for Job' button (above and below) and provide the following documents in Word or PDF format only. Your application should include:

1. A detailed CV that clearly outlines the skills and experience you have gained in relation to the job description; and
2. A [2] page summary outlining the key responsibilities and achievements you have had during your career in the context of the JDF and Selection Criteria.
3. The CV must contain the complete names and contact information of two (2) referees who can provide feedback on the applicant's capacity to meet all the Essential Work-Related Requirements. At least one of the referees should be the applicant's immediate (most recent) supervisor/manager unless there are exceptional circumstances.

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted. If you have any questions regarding submitting your application or would like more information on the recruitment process, please contact our Recruitment Team on

The DoT may conduct further search activities or extend the closing date, if required to supplement the field of applicants.

Successful applicants will be required to provide a satisfactory National Police Clearance before commencing employment.

Our commitment to a diverse and inclusive workplace

The Department of Transport is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, please contact our Recruitment Team at or