Onboarding and Implementation Manager - Melbourne

Only for registered members Melbourne, Australia

1 month ago

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Job summary

We are seeking an Onboarding and Implementation Manager to join our Client Success team. The successful candidate will have 2-3 years of experience in client services as a CSM or in Onboarding/Implementation. They will be responsible for leading pre-sales support for prospects, effectively managing product onboarding and implementation for new clients, providing support to new clients for the first 100 days to maximise adoption,
  • Maintain the hygiene and accuracy of Hubspot CRM.
  • Create a range of basic collateral (videos, posters, email campaigns) to support our clients' investor marketing activities.
  • Bring together insights and feedback from our clients and provide input to the product team.

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