Complaints Officer - Sydney

We are seeking an experienced Complaints Officer to join supportive and busy team based in North Sydney. · This role plays a key part in ensuring unresolved complaints and disputes are handled professionally, · consistently, and in line with regulatory and industry obligations.Ma ...

The Complaints Officer is responsible for the independent investigation and response to external complaints and grievances. · ...

The Complaints Officer is responsible for the independent investigation and response to external complaints and grievances. They are also responsible for providing education and support to Line 1 business stakeholders. · ...

+ The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. · +Work with complainants, people receiving care, their supporters and service providers to identify concerns and develop options to achieve resolution. · Analyse and interpret informatio ...

This is an opportunity to play a meaningful role in dispute resolution, contribute to continuous improvement initiatives, and work collaboratively within a professional, compliance-focused environment. · ...

Make a real impact at AFCA where fairness drives every decision. Help us deliver world-class independent complaints resolution for Australians. · ...

Assessment Officer · Law Enforcement Conduct Commission · Grade 5/6 | Multiple Temporary Roles for up to 6 months| Sydney CBD · The Law Enforcement Conduct Commission (LECC) is an independent body exercising royal commission powers to detect, investigate and expose serious miscon ...

We are seeking an experienced Dispute Resolution Officer to join supportive and busy team based in North Sydney. · This is initially a 6-Month contract and offers working from home flexibility. · This role plays a key part in ensuring unresolved complaints and disputes are handle ...

EWON is highly respected and provides consumers with independent, free, informal dispute resolution services. Working in an ombudsman scheme provides a unique career experience for people with a strong customer service orientation., · Respond to and record customer enquiries and ...

Be responsible for managing a portfolio of disputes across Australia and New Zealand to work towards fair, practical and timely resolution of complaints made to external bodies, including the Australian Financial Complaints Authority (AFCA) and the Office of the Australian Inform ...

Pursuing fairness for the people of NSW · Vacancy: Senior Investigation & Resolution Officer, Clerk Grade 9/10 – Complaints and Resolution Branch · Location: Sydney CBD with hybrid and flexible working options. · Employment: Ongoing or Temporary · Salary Range: Up to $161,205. Pa ...

An established organisation is seeking a Member Experience Manager to lead and elevate its end-to-end member experience strategy. · ...

We are looking for a Dispute Resolution Specialist to play a central role in how we consider and resolve complaints. As a specialist you will review complaints from consumers and small businesses that have not been resolved directly with the financial firm. · As this is just a pr ...

All Work types Full-time (1) · All Locations AU - Sydney (1) · All Categories Operational Services (1) · Customer Care Officer - External Dispute Resolution · Apply now Job no: 495151 · Work type: Full-time · Location: AU - Sydney · Categories: Operational Services · Be responsib ...

If you also believe that everyone should be able to achieve their financial potential, then you'll love contributing to CMC Markets' company vision of providing the ultimate trading experience. · Seize the opportunity to progress your career in the fintech industry by joining a g ...

The Health Care Complaints Commission is seeking a Workplace Services (Facilities) Officer who will manage facilities services, ensure compliance with WHS and government requirements, and coordinate office fit-outs. · Key responsibilities include acting as the primary contact for ...

We help people find fair outcomes to problems with their bank, insurer or financial firm.As a for-purpose organisation we provide a free service for consumers including individuals and small businessesWe listen to and work with consumers and their financial firms to find solution ...

We manage escalated and complex complaints at CBA. We handle complaints across our diverse product suite. · We work flexibly in a hybrid model with the team spending a minimum of 40% of their time in the office each month, · We're looking for people who have strong customer focus ...

Assessment Officer · Law Enforcement Conduct Commission · Grade 5/6 | Multiple Temporary Roles for up to 6 months| Sydney CBD · The Law Enforcement Conduct Commission (LECC) is an independent body exercising royal commission powers to detect, investigate and expose serious miscon ...

Do work that matters At Group Customer Relations GCR we're the centre of excellence for complaint resolution at CBA Our mission is to deliver fair timely outcomes for customers while driving meaningful change across the Group We manage escalated and complex complaints provide ins ...