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    • Emergency Medical Dispatch Support Officer - Adelaide - Pizza Hut Hong Kong

    Pizza Hut Hong Kong
    Pizza Hut Hong Kong Adelaide

    1 month ago

    Default job background
    Description

    Emergency Medical Dispatch Support Officer - Pool (Multiple positions)

    Job Details:
    Job no: 852850, Work type: Casual, Location: Adelaide CBD, Categories: Emergency Services and Emergency Management

    • SA Ambulance Service, Emergency Operations Centre - Pool
      Multiple positions - Ongoing / Temporary - Full-time / Part-time / Casual
    • Salary: MCE01P (probation): $61,911.00 pa (pro-rata)/MCE01: $68,721.00 pa (pro-rata) / Casual: $31.23-$34.66 per hour + 25% casual loading

    You will serve as an Emergency Medical Dispatch Support Officer (EMDSO), responsible for managing incoming emergency triple zero (000) and non-urgent phone calls to assess patients' conditions and provide clear emergency medical first aid in accordance with SAAS protocols.

    Through training and ongoing support, you will acquire the necessary skills and knowledge to perform your duties effectively, including the use of technology systems and high-level verbal communication and problem-solving skills.

    This role involves dispatch support, service quality, customer service, and ongoing training and development, as well as interacting with healthcare providers and emergency service agencies as required.

    To succeed in this role, you must be able to remain calm under pressure, communicate effectively, and make sound decisions to guide callers through emergency situations.

    Roles available may be full-time, part-time, or casual, with special conditions applying in some cases. Salary packaging options are also available.

    The South Australian public sector promotes diversity and flexible working arrangements, including part-time employment. Appointment is subject to a satisfactory criminal history check. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

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