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    Night Manager - Brisbane, Australia - Grupo Mantra

    Grupo Mantra
    Grupo Mantra Brisbane, Australia

    6 days ago

    Default job background
    Full time
    Description

    Located on the Cairns Esplanade, Mantra Trilogy is one of the largest and busiest in resorts in Cairns, with a mixture of corporate and leisure guests. It offers a choice of rooms and larger apartments and a central location surrounded by shops and restaurants, yet still retains that laid-back tropical atmosphere that the dedicated team who work here cultivate so well.

    Bring your experience and passion as a Night Manager and join our friendly Front Office Team.

    A world away from the hustle, bustle and long lines of customers, the Night Manager is all about taking control of the hotel operations until the day walkers arrive. No Garlic needed here as you have a great supportive team that ensures you shifts are manageable.

    As our next Night Auditor Manager, you will:
    Be responsible for the reception desk and processing of night audit and nightly reports
    Assist security with monitoring building security
    Aid in the operations for the day team to ensure exceptional service is provided around the clock
    Work the unique night shifts at our hotel from 11pm to 7am

    What we are looking for:
    A self-starter with the ability to work unsupervised
    Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
    A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
    Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance

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