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  • Senior Claims Officer - Sydney - Suncorp

    Suncorp
    Suncorp Sydney

    2 weeks ago

    Default job background
    Description

    Senior Claims Officer

    Job Details:

    • Location: Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD
    • Job Type: Permanent Full Time
    • Industry: Insurance
    • Pay Band: 5

    About the Role:

    We are seeking a Senior Claims Officer to manage a diverse and complex portfolio of Injury Liability claims. The successful candidate will provide technical expertise to support Claims Officers and play an integral role in providing technical claims advice and mentoring claims officers.

    Key Responsibilities:

    1. Proactively manage a diverse portfolio of complex Injury Liability claims end to end
    2. Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy and reserving
    3. Appoint and manage external service providers including External Legal Panel
    4. Maintain claim reserves in a timely manner in accordance with reserving guidelines and practices
    5. Provide underwriters and claims manager with feedback from issues or risk deficiencies identified during claims management and develop own technical industry knowledge
    6. Contribute to the development of the teams' market profile through superior claims service to our targeted market segment

    Requirements:

    • Proven experience within public liability risks (injury claims) (Minimum 5 years' experience mandatory)
    • Prior experience mentoring claims staff in technical claims roles
    • Legal background preferred, not essential

    What We Offer:

    • A range of flexible working and leave options
    • Discounts and offers on retail favourite stores and insurance products
    • Give back to our communities with payroll giving, donation matching and paid volunteer leave
    • Invest in your brighter future with ongoing study support and career development programs
    • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

    About Us:

    Suncorp believes in creating a diverse, accessible, and inclusive culture where our people feel included, valued and connected. We offer flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.


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