Support Analyst - Brisbane, Queensland
2 weeks ago
Job summary
We are looking for a Support Analyst to join our Brisbane-based team on a 12-month fixed-term contract, supporting our payroll product.This role may suit applicants seeking a career change who are eager to develop skills in payroll, systems support and customer service.
TechOne Payroll simplifies and transforms the way organisations manage their people,
delivering a comprehensive solution for payroll processes
- Owning and resolving assigned payroll product related customer issues and questions in a timely manner.
- Understanding customer use cases, perform troubleshooting,
- Create knowledge base articles improve first call resolution
Job description
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