- Are you a leader who is passionate about helping to support & develop an existing & high-performing team?
- Are you energised about the prospect of supporting businesses across Metropolitan Melbourne?
- This is an excellent opportunity for individuals who are really keen to take a step forward in their leadership journey.
- Role-model and lead the delivery of best practice service, and outcomes that meet both financial and non-financial risk compliance requirements
- Manage the workflow of the team including providing active coaching and support in structuring complex credit applications and escalations if any
- Work collaboratively with peers, business partners and stakeholders to build strong and effective relationships and to ensure your team are meeting the needs of the business
- Drive a customer centric culture by ensuring your team provide responsive, professional and quality service that meets the needs of our people and clients, and positively contributes to NPS outcomes
- Place a focus on ensuring that frontline staff have the necessary capability to consistently deliver exceptional service within an operationally compliant framework
- Proactively identify and assess risk within the business and share best practice insights that will be used to drive and support course correction (if applicable)
- Drive a productivity mindset, and maintain a continuous improvement focus to implement practical process improvements across the business
- Ensure strong risk acumen, and drive a culture of accountability and excellence across your team
- Facilitate ongoing development of your team to continually build on credit, risk, technical and leadership capabilities; and
- Role model a curious mindset and adoption of technology across your team and business
Team Manager - Box Hill North, Australia - Commonwealth Bank
Description
Team Manager - Box Hill
See yourself as part of our team
Business Banking is proud & excited to support a range of small, medium and large sized businesses across Australia. Our Commercial Banking team located at Box Hill in Melbourne's Eastern suburbs looks after clients who are dispersed geographically across Metropolitan Melbourne and with annual turnover in the range of $30m to $150m. Our innovative technology solutions provide invaluable support for our clients and we take pride in understanding who they are and delivering insights and tailoring creative solutions to help them lead their businesses into the future. Our team is energised about what we do, what we've achieved and the momentum behind where we're headed.
Due to internal progression a fantastic Team Manager opportunity has become available in our team. As our Team Manager you'll play a key leadership role in coaching and developing our team of Analysts and Account Managers, actively uplifting the overall capability across the team and you will take a leading role supporting the overall success of the business.
More specifically, you will:
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 02/05/2024