- Provide first-line technical support to end-users via phone, email, or ticketing system.
- Troubleshoot and resolve issues related to Microsoft Active Directory (AD), including user account management, password resets, and group policy inquiries.
- Assist with Microsoft 365 user inquiries, including account setup, email configuration, and troubleshooting of cloud-based services such as Exchange Online and SharePoint Online.
- Address Windows operating system-related issues, including basic troubleshooting, software installations, and updates.
- Perform administrative tasks within Microsoft Exchange, such as mailbox management, email distribution list maintenance, and troubleshooting email delivery problems.
- Document support activities, including ticket resolutions, troubleshooting steps, and user communication, to ensure accurate tracking and knowledge sharing within the team.
- Collaborate with other IT teams to escalate complex issues and follow up on problem resolution to ensure timely and effective support delivery.
- Provide user training and guidance on IT best practices, security awareness, and self-service resources to promote user empowerment and reduce dependency on support services.
- A successful candidate for a Level 1 support role with expertise in Active Directory, Microsoft 365, Windows, and Exchange administration
- Possess a solid foundation in IT fundamentals, including knowledge of computer hardware, operating systems, and networking concepts.
- Exceptional communication skills, both verbal and written, to effectively interact with end-users and document support activities comprehensively.
- Exhibit strong problem-solving abilities
- Adapt to evolving IT environments.
- A proactive attitude towards self-improvement and staying updated with industry trends and best practices
- Attention to detail is crucial for accurately documenting support activities and ensuring that user issues are resolved thoroughly.
- Collaboration skills are important for working effectively with other IT teams and stakeholders to escalate and resolve complex issues.
- Patience and empathy
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Storeperson
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BTP Perth, Australia Full timeBTP forms part of the Perenti Group, a diversified global mining services company, and is one of Australia's largest suppliers of new and used parts and equipment for hire and sale. BTP has supported the mining, earth-moving, and construction industries for over 30 years. The Per ...
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Manager - External Audit - Energy, Utilities & Resources
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PwC Perth, Australia Full timeLine of Service · Assurance · Industry/Sector · Not Applicable · Specialism · Assurance · Management Level · Manager · Job Description & Summary · A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business ...
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Analyst Corporate Business
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Perenti Group Perth, AustraliaPerenti is an ASX200 diversified global mining services group with businesses in surface mining, underground mining and mining support services. The Group was founded in Kalgoorlie in 1987 and is today one of the world's largest companies providing surface and underground mining ...
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Engineer Network and Security
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Perenti Group Perth, AustraliaPerenti is an ASX200 diversified global mining services group with businesses in surface mining, underground mining and mining support services. The Group was founded in Kalgoorlie in 1987 and is today one of the worlds largest companies providing surface and underground mining a ...
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Officer Project Support
Found in: Indeed AU C2 - 5 days ago
Perenti Group Perth, AustraliaPerenti is an ASX200 diversified global mining services group with businesses in surface mining, underground mining and mining support services. The Group was founded in Kalgoorlie in 1987 and is today one of the world's largest companies providing surface and underground mining ...
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Project Engineer
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Barminco Perth, Australia Full timeBarminco forms part of the Perenti Group, a diversified global mining services company. Barminco can offer you opportunities to take your career to the next level as one of the world's largest hard-rock underground mining companies, with operations in Australia and across the glo ...
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Solution Architect
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Perenti Group Perth, Australia Full timePerenti is an ASX200 diversified global mining services group with businesses in surface mining, underground mining and mining support services. The Group was founded in Kalgoorlie in 1987 and is today one of the world's largest companies providing surface and underground mining ...
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Solution Architect
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Perenti Group Perth, AustraliaPerenti is an ASX200 diversified global mining services group with businesses in surface mining, underground mining and mining support services. The Group was founded in Kalgoorlie in 1987 and is today one of the world's largest companies providing surface and underground mining ...
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Grade Control Offsiders
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Ausdrill Perth, AustraliaAusdrill forms part of the Perenti Group, a diversified global mining services company, and is one of the largest drilling service providers in Australia founded in Kalgoorlie in 1987. The Perenti Group operates across a wide range of mining sectors and offers unique career progr ...
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Long Hole Operator
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Barminco Perth, Australia Full timeBarminco forms part of the Perenti Group, a diversified global mining services company. Barminco can offer you opportunities to take your career to the next level as one of the world's largest hard-rock underground mining companies, with operations in Australia and across the glo ...
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Drillers Offsiders WA
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Ausdrill Perth, Australia ApprenticeshipAusdrill forms part of the Perenti Group, a diversified global mining services company, and is one of the largest drilling service providers in Australia founded in Kalgoorlie in 1987. The Perenti Group operates across a wide range of mining sectors and offers unique career progr ...
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Paste Crew
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Barminco Perth, Australia Full timeBarminco forms part of the Perenti Group, a diversified global mining services company. Barminco can offer you opportunities to take your career to the next level as one of the world's largest hard-rock underground mining companies, with operations in Australia and across the glo ...
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Safety Advisor
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Barminco Perth, Australia Full timeAre you looking to progress your career? Barminco have an exciting opportunity for a Safety Advisor to join our team onsite at Sunrise Dam. · We are looking for leaders who enjoy working with a dedicated team to develop and support their skills in a fast-paced environment. · Abou ...
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Underground Trainer
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Barminco Perth, Australia Full timeStart here, go anywhere with Barminco. Part of the Perenti Group, Barminco can offer you opportunities to take your career to the next level. Barminco is one of the world's largest hard-rock underground mining companies, with operations in Australia and across the globe. The Pere ...
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Injury Management Coordinator
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Barminco Perth, Australia Full timeAre you looking to progress your career? Barminco have an exciting opportunity for an Injury Management Coordinator to join our team on a full time basis. · As part of the Perenti Group, we can offer you an opportunity to work within the contract mining sector alongside industry ...
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Supplier Quality Surveillance Coordinator
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Home Finance Manager Mandurah, WA, Australia Posted on 02/04/2024 Be the First to Apply Grow yo
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Solution Architect
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Master Data Specialist
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DyFlex Pty Ltd Perth, AustraliaDyFlex is an established SAP Platinum Partner with offices across Australia. We are recognised as a leader in our area of SAP expertise. We deliver fit for purpose SAP solutions and our services range from greenfield and brownfield implementations, change management to ongoing AM ...
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Assistant Relationship Manager Perth, WA, Australia Posted on 04/15/2024 Be the First to Apply
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Westpac Group Perth, AustraliaGreat opportunity to build a career in property finance · Supporting a diversified property portfolio · Perth based, with working flexibility · How will I help? · Rock-solid relationships are at the heart of every commercial banking decision we make. In this strategic role yo ...
Level One IT Support - Perth, Australia - Michael Page
Description
About Our Client
A local organisation that typically oversees a specific geographic area within a city or region, managing public services. They work on improving community services and residents' quality of life. Additionally, our client foster a sense of contribution to the community by ensuring that the technology supporting essential services operates smoothly, thereby benefiting the area one lives in or serves.
