Probe CX Jobs in Australia

We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.Deliver exceptional customer service experiences in a dy ...

Strategic Workforce Manager · A leading contact centre provider seeks an experienced manager to develop strategies for workforce planning and resource allocation. · The ideal candidate has: · ...

We re looking for someone who knows how to turn messy scattered data into something a business can actually use. · ...

Join us for an exciting opportunity to represent a government client as the first point of contact for customer assistance across multiple channels including inbound calls, email, and web chat. · ...

About Probe CX · Probe CX is a global business with 17,000 team members. · We believe in combining human expertise with technology to deliver exceptional results. · We are a digitally-enabled and data-driven company but first & foremost we are people-purpose led · ...

About Probe · We're powered by passion, driven by curiosity, enriched by a purpose to do it better. · We work hard and love a good challenge (or multiple). · With clients spanning across the Pacific, Asia and North America... · About the Role · As Client Care Appointment Setter a ...

We're on the lookout for multiple Customer Care Representatives to join our newly refurbished Contact Centre on a Full-Time or Part-Time basis who understand that every interaction can make a real difference in a person's life. · eFinancial & non-financial incentives - We celebra ...

We are seeking candidates who bring valuable customer service experience from various sectors—including contact centers, retail, hospitality, administration, · and accounts—and can build genuine rapport, · handle complex queries with care, · and consistently prioritize the custom ...

As a Team Leader, you will be the core tactical manager for a team of Customer Service Agents. · ...

Job Description: · This role involves assisting customers with inquiries, especially during outages, and requires excellent communication and problem-solving skills. · The position offers comprehensive training and various incentives to foster employee well-being and recognition ...

A high-performance culture in customer service involves coaching team members, analyzing data and collaborating with stakeholders. · Key Responsibilities · Navigate team dynamics ensuring operational excellence. · Drive results through mentoring and collaboration. · ...

This is a rare opportunity to step into a role with genuine scope, where you can drive growth, influence client outcomes and build a high-performing division within a rapidly expanding organisation. · ...

We are excited to announce that we are expanding our team and seeking passionate Customer Care Representatives to join us in our dynamic work environment. · This role offers a fantastic opportunity for individuals who thrive in a fast-paced setting and want to be part of a cultur ...

We're looking for a detail-driven Quality Control & Field Services Coordinator to join our national Process Serving team. · We'll work closely with field agents across Australia reviewing affidavits and managing day-to-day communication to keep matters progressing smoothly. · Thi ...

As Team Leader you will be the core tactical manager for a team of Customer Service Agents. · Foster a positive high-performing culture that consistently exceeds KPIs through targeted coaching development and motivation. · ...

+ Job summary: As a Call Centre Agent for Probe CX in Melbourne CBD, you will provide professional support across inbound inquiries and outbound follow-up calls. · + Responsibilities include managing customer queries, updating account information, resolving billing issues while e ...

About Us · We're powered by passion, driven by curiosity, enriched by a purpose to do things better. · Our Culture · We work hard and love a good challenge. · ...

Be a Customer Champion · You will be the friendly voice and helpful hand for our older Australians. · ...

We're seeking candidates who bring valuable customer service experience to build genuine rapport and handle complex queries with care. · ...

We are looking for a leader who is adept at performance data analysis, confident in leading change, and committed to role-modeling the professional values that define exceptional service delivery. · ...