Plan Partners Jobs in Australia

As a Team Leader – Customer Service you will manage one of our busy Customer Service teams who are answering enquires as they come through our 1300 number as well as our general email inbox from our participants (carers and people living with a disability across Australia) and ND ...

Settlements Coordinator · A leading financial services provider seeks a Settlements Coordinator in Brisbane. · The ideal candidate has over 3 years of experience in customer service with strong attention to detail. · Proficiency in Microsoft Office essentialAdditionally knowledge ...

As an Accounts Team Member, you will play a key role in resolving escalated and complex queries and complaints across multiple platforms. You will provide expert-level advice and resolution support using your operational knowledge and customer service expertise to investigate iss ...

Job Description · Lead Customer Service Team towards achieving team-based and individual KPIs. · Manage administration and telephony workflows via task allocation, productivity monitoring, and Workforce Planning schedule adjustments. · ...

Key Responsibilities · Design and operate a secure, scalable cloud-native platform. · You will build and maintain Infrastructure as Code using Terraform and CI/CD pipelines while troubleshooting cloud infrastructure issues. · The ideal candidate has strong experience in Terraform ...

Join our team as a Customer Care Team Member in Australia. We seek experienced professionals for part-time roles with flexible schedules. · Duties: · Manage customer inquiries via various communication channels · Maintain accurate records of interactions · ...

We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives. · ...

Make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives. · We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives. · ...

Making a difference every day motivates us to deliver exceptional customer experiences. · Key Responsibilities: · Handling high-volume inbound enquiries via phone, email, and live chat · Supporting customers through complex NDIS processes · ...

As a Digital Marketing Analyst you will play a critical role in turning data into meaningful insights that improve customer experiences across three NDIS-focused brands: Plan Partners, Plan Tracker and My Plan Support. · ...

Job Description · A leading NDIS support organization seeks a Customer Care Specialist to handle inquiries through phone, email, and live chat. · Support customers navigating the NDIS processes and managing complex situations. · Ideal candidates have a strong customer service foc ...

Job Description: · Lead a team of customer service representatives in resolving complex customer enquiries · Manage administration tasks such as workforce planning schedules and productivity monitoring · Identify areas for efficiency improvement using regular reporting data · The ...

Part-Time Customer Care role within our NDIS business Plan Partners. Work in a high-volume, fast-paced customer care environment, supporting people navigating the NDIS. · ...

Join RemServ and take on a role that combines banking operations, payroll expertise, and client partnership. · Key Responsibilities: · Process daily banking transactions and reconcile them · Investigate payment discrepancies and resolve payroll issues · Support employer teams wit ...

Job Description · Champion customer-centric mindset in all interactions. · Provide personal and confidential customer service across multiple platforms. · Solve problems outside the box and communicate effectively with customers. · ...

We're looking for an experienced and passionate Call Quality & Coaching Team Leader to take ownership of lifting service standards across our Customer Care team. · This is not a generic TL role — we want a specialist who thrives on building capability, embedding coaching framewor ...

Key Responsibilities: · Handle high-volume enquiries from clients navigating the NDIS via phone, email, and chat. · Provide clear information to assist families and providers in distressing situations. · ...

A leading provider in Brisbane seeks Customer Care Consultant to deliver exceptional service in their contact centre. · Key Responsibilities · Assist customers with salary packaging and novated leasing. · ...

Senior Legal Counsel · Location: Melbourne Central Towers – Level 21, Melbourne · About the Role · You will be a senior member of the legal team, providing strategic, commercial legal advice across the group. Reporting to the General Counsel, your responsibilities will include ma ...

We are seeking an experienced Accounts Team Member to join our team. In this role you will resolve escalated queries and complaints across multiple platforms. · ...