Percepta LLC Jobs in Australia

**About Our Team · Vibrant Culture: We foster a supportive environment where your voice matters and your contributions are celebrated. · Team Spirit: Join our close-knit team that values collaboration, growth, and open communication. · We're seeking an experienced Case Manager to ...

Role: We are seeking Customer Service Representatives to support luxury brand vehicle owners with end-to-end service requirements. · The focus is on actively listening to customer needs and concerns and documenting this in our case management system. With full training provided, ...

Job Description · Key Responsibilities: · Manage incoming and outgoing phone calls using typical contact center technology. · Communicate verbally and in writing with internal and external customers. · Prioritize concern resolution and customer satisfaction. · Maintain overall pr ...

About Us · We are a global customer service firm that values our employees. · Customer experience specialist role offers competitive compensation package with opportunities for career growth and development; · High school certificate required; 2+ years of customer relations exper ...

Case Manager · A dynamic opportunity awaits as a Case Manager with Percepta LLC! You will be at the forefront of delivering exceptional customer service in an Omni-Channel environment. · We Offer: · •: Experience our values in action daily, fostering a supportive environment wher ...

Immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs. · Your Role · Provide full Omni-Channel concern resolution support to customers of a luxury automotive brand. · Liaise and coordinate with the dealer/ret ...

Job Overview · A Customer Experience Specialist will guide automotive customers through their journey, providing personalized support and addressing concerns with empathy and expertise. · Customer Engagement · <ul style=\ ...

Key Responsibilities: · • Guide automotive customers throughout their journey, from initial inquiry to resolution, providing personalized support and addressing concerns with empathy and expertise. · • Cultivate trust and enthusiasm by acting as a trusted advisor, addressing cust ...

Job Title: · Case Manager · About the Role: · To provide full Omni-Channel concern resolution support to customers of a luxury automotive brand. · Duties and Responsibilities: · Handle inbound and outbound contacts through multiple channels from customers regarding their vehicles ...

Job Description · The Case Manager provides full concern resolution support to customers by providing premium end-to-end customer service. · ...

Customer Experience Specialist · About this opportunity: · A global company is seeking an experienced professional to deliver exceptional customer experiences. · You will be responsible for guiding customers through their journey, providing personalized support. · ...