beBeeescalation Jobs in Australia

Job Overview · Kaseya is a leading provider of IT infrastructure and security management solutions for organizations worldwide. · Main Responsibilities: · Owning and driving the resolution of high-impact customer escalations across regions, requiring technical problem-solving ski ...

**Head of Operational Escalations Role Overview**A leading financial services organization is seeking an experienced professional to assume the position of Head of Operations Escalations & Change in Brisbane. In this capacity, you will lead a team responsible for managing escalat ...

Senior Technical Escalation Manager · A leading technology firm is seeking a Senior Technical Escalation Manager in Australia to lead critical client technical issues. You will collaborate directly with clients, providing hands-on troubleshooting and support using your expertise ...

We are seeking a seasoned professional to fill the role of Incident Resolution Lead. This position is part of the Global Service Organisation team, responsible for delivering exceptional service and satisfaction to our clients. · About the Role · The Incident Resolution Lead will ...

High-Impact Escalation Resolution Specialist Role · Kaseya is a leading provider of comprehensive IT infrastructure and security management solutions for global organizations, serving over 20 countries across various industries. · As a dynamic and forward-thinking organization, K ...

A leading IT services provider seeks a skilled professional to resolve complex technical challenges for commercial clients in a dynamic team environment. The ideal candidate will possess strong communication skills and a problem-solving mindset. For this role, you will be respons ...

About the Role · As a key member of our Global Service Organisation team, you will play a pivotal role in delivering exceptional service and satisfaction to clients. Our mission is to create a robust operational framework that fosters transparency, proactivity, and clear communic ...

Key Responsibilities · The role of the Operations Escalations Lead is to manage and oversee a team responsible for managing escalated issues from administration operations, ensuring timely and effective resolution. · Develop and maintain escalation workflows to manage high-priori ...

Customer Service Leadership Role · A leading energy services provider seeks an experienced professional to inspire and develop their frontline contact centre team. · Oversight of day-to-day operations to ensure high-quality customer service is paramount for success in this role. ...

Customer Service Excellence: A Key Role in Our Organisation · Job Description · A career opportunity exists for a Customer Escalation Management professional who can manage customer concerns effectively. In this role, you will work with cross-functional teams to resolve issues an ...

Technical Support Coordinator · The role entails a minimum of four years of experience in technical support, fostering robust relationships with clients and coordinating support efforts across global teams. · Function as an escalation point for client issues. · Monitor service re ...

Job Title: · Incident Response Director · ...

As a key player in our Escalation Management Team, you will be instrumental in resolving customer and executive escalations with care and expertise. Your proactive approach to reducing the number of escalations will make a significant impact on ensuring customer satisfaction and ...

Job Description · Thousands of organizations worldwide trust us to defend their data wherever it lives – across SaaS, IaaS, and hybrid cloud environments. We use our platform to automate a wide range of security outcomes including data security posture management (DSPM), data cla ...

Job Opportunity · We differentiate our approach to cyber security by leveraging AI-powered automation. · The role of the Escalation Engineer is to deliver exceptional support for product investigation and coordination with internal teams, ensuring seamless customer experience. · ...

About The Role · This is a regional position supporting procurement-related enquiries and acting as a key escalation point for internal and external stakeholders. · This role is essential to maintaining service continuity and timely resolution of procurement escalations across th ...

Job Description: · As a member of our team, you will play a critical role in managing customer and executive escalations with care and expertise. You will proactively work to reduce the number of escalations by providing enablement and support to our end users. Maintaining deep, ...

Customer Escalation Resolution Specialist · A global organization seeks a talented individual to join their escalation management team. As a key member, you will be responsible for managing customer escalations and technical support, providing solutions, mentoring colleagues, and ...

Operational Lead for Escalation and Change Management · Key Responsibilities: ...

Job Description · The ideal candidate will bridge the gap between complex commercial agreements and high-level technical resolution. As an Enterprise Contract Manager, you will be responsible for drafting precise Scopes of Work (SOW) for onsite engineering services and managing t ...