beBee background
Customer Service / Support
Tapana Reddy

Tapana Reddy

Application Support Analyst | L2 Ticketing
Toongabbie, Parramatta


About Tapana Reddy:

Talented Application Support Analyst with 3+ Years of Experience and dedicated to continuous improvement to keep everything running smoothly. Highly analytical and organized in addressing routine needs and managing unique circumstances. Motivated and friendly worker with a flexible schedule and willing to work weekends. Work collaboratively with team members and provide excellent documentation by following agile methodology.


  • Software professional with 3+ years of experience in Application support Analyst 
  • Well versed in requirement analysis & understanding, Agile and Hybrid agile project execution, demonstration expertise, Team management and delivery ownership, experience of contribution in end to end SDLC
  • Experience with the visualization tools like Tableau and Powerbi in terms of creating reports which add more impact in reviewing the high level overview of project growth
  • Expertise with DAX API and SQL queries to pull the data using the databases like salesforce, sql server etc
  • Extensive client facing experience predominantly with the United States and Belgium
  • An active and chosen contributor in handling some complex issues related to  process or workflow .Have a proven strength in team, client and people management strategy, that adds the X factor to the table during critical scenarios
  • Experience of participation in business development activities in events to showcase products & demos
  • Played the roles of Pre-sales support specialist for, leading tech teams in resolving and updating the documentation and getting it published through the Technical Writers in the Collibra portal.


Completed my Master from SVU university , United states.

Professionals in the same Customer Service / Support sector as Tapana Reddy

Professionals from different sectors near Toongabbie, Parramatta

Jobs near Toongabbie, Parramatta

  • West Recruitment

    Commercial Analyst

    Found in: Talent AU C2 - 1 day ago

    West Recruitment Parramatta, Australia Full time

    Circa $120,000 - $125,000 + Super · Manufacturing experience a must | Multinational organisation · Western Sydney location |Hybrid working model | Excellent career advancement · Your New Employer · Jo ...

  • South Eastern Sydney Local Health District

    CNC Grade 2- Aged Care/ACAU

    Found in: Talent AU C2 - 23 hours ago

    South Eastern Sydney Local Health District Caringbah, Australia Full time

    Employment Type: Permanent Full Time · Position Classification: Clinical Nurse Consultant Grade 2 · Remuneration: $128, $130,582.09 per annum plus Super · Hours Per Week: 38 · Requisition ID: REQ46942 ...

  • Commonwealth Bank

    Finance Analyst

    Found in: Talent AU C2 - 1 day ago

    Commonwealth Bank Lindfield, Australia Full time

    "At CommBank we are proud to support flexibility, let's discuss what this means for you" · See yourself in our team · Institutional Bank and markets (IB&M) build deep relationships with large private ...