About Shwetha S:
ScrumMaster® (CSM®) |Contact Center Technology | Interactive Voice Response (IVR) | Genesys Pureconnect | Genesys Cloud CX |Amazon Connect | Edify Voice Interactive Platform (EVIP) | Siebel
Experience
Overall 10+ years of work experience in Information Technology industry as a Scrum Master (3 years), CCaaS Application developer in different contact center platforms like Genesys Cloud CX, Genesys Pure Connect, Amazon Connect, Edify Voice Interactive Platform (EVIP) and Siebel CRM. Great knowledge of integration of Contact Center software with CRM solutions like Salesforce, Siebel, MSCRM. Great exposure to a variety of domains like Healthcare, Insurance, Telecommunications, Aviation and Life Sciences for major clients
Education
Bachelor of Engineering – Computer Science and Engineering
Visvesvaraya Technological University - Karnataka, India
Professionals in the same Engineering / Architecture sector as Shwetha S
Professionals from different sectors near Perth, City of Perth
Jobs near Perth, City of Perth
-
General Practitioner
Found in: Talent AU C2 - 3 days ago
Healthcare Professionals Group Applecross, Australia Full timeBenefits: · Mixed billing - see between patients per day · 65% earnings and $120/hr guarantee for first 3 months · Doctor owned and operated · Fully equipped treatment rooms for procedures and minor surgeries · Nursing support Monday to Friday · Practice will facilitate your ...
-
Sales Manager
Found in: Talent AU C2 - 3 days ago
Cleanaway Kwinana Beach, Australia Permanent - Full timeCategories · :Management, Sales · Cleanaway is the largest waste management company in Australia. Within our Industrial & Waste Services division (IWS) we provide total waste management business solutions to our customers in the Mining, Oil & Gas and Infrastructure sectors. Thes ...
-
Client Services Coordinator
Found in: Talent AU C2 - 3 days ago
Mills Recruitment Perth, Australia Full timeThe Client · Our client is a leading accounting practice with national and international affiliations who have built a strong culture and have excellent staff retention. · The role provides support to a team of Accountants, Financial Advisers and HR team along with other Client ...