Raman Sharma

In my 12 years as a manager at service stations, I developed strong skills in customer service, problem-solving, and team management. I was responsible for overseeing daily operations, managing staff, and ensuring that customer needs were met efficiently and effectively. This role required a keen attention to detail, the ability to handle multiple tasks simultaneously, and a focus on providing excellent service, all of which are directly transferable to the role of a Claims Officer at Allianz. My experience in managing complex situations and resolving issues swiftly has equipped me with the skills necessary to handle customers complaints with empathy.

As a manager, I also gained extensive experience in compliance and regulatory requirements, ensuring that all operations were conducted in accordance with industry standards. This experience has provided me with a solid foundation for understanding and navigating the compliance aspects of the insurance industry. Additionally, my ability to work under pressure, maintain accuracy in documentation, and communicate effectively with both customers and team members aligns well with the demands of a Claims Officer role, where attention to detail and strong communication are key to ensuring customer satisfaction and accurate claims processing.

I have over 12 years of experience in management, primarily in service stations, where I honed my skills in customer service, operations management, and team leadership. My role involved ensuring efficient daily operations, maintaining compliance with industry regulations, and resolving customer issues effectively. In 2023, I transitioned into the education industry as an Education Consultant, where I assist clients with admission applications and navigate complex legal requirements. My professional journey reflects a strong foundation in management, customer service, compliance, and problem-solving.

I have completed Advanced Diploma in Management