A passionate and committed executive with a focus on implementing digital transformation in Small and Medium sized organizations. With over 20 years of experience in Information technology.

Experience

  • Business Development Manager at Endeavour Solutions

    at Business Development Manager at Endeavour Solutions

    September 2016 - at Present

    State of Victoria

  • Account Manager

    at Customer Service Audit Ltd

    April 2015 - at Present

    State of Victoria

    Customer Services Audit Ltd Headquartered in New Zealand has over 1,800 customers worldwide and is a 'world first' in Customer Service Audit processes. Snapshotz Online is the flagship solution. A web based customer service self audit / assessment tool with 8 sections and 29 subsections containing a checklist of over 620 variables » Snapshotz has multiple applications • SWOT analysis and planning tool • Audit tool and risk management tool • Team and location comparisons • Training tool • Strategic task management tool linked to KPI's • Leadership development tool The Snapshotz solution is based on global standards for assessment and progression. It employs internatonall recognized approaches to assessment. Snapshotz users typically report post assessment efficiency increases from 10% to 35%

Education

  • Chartered Institute of Marketing UK

    at CIM UK

    1990 - 1991 (1 year) State of Victoria

Languages

  • English Native

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