Nurliyana Binti Baharin

Online Personal Shopper & Small Business Owner                                                                                            Aussie_Treats_Malaysia (Australia → Malaysia)                                                            May 2016 – Present

• Establishedand ran a social media personal-shopping service between Australia and Malaysia, responsible for sourcing, logistics, customer service, shipments, tracking, and delivery.
• Managed end-to-end customer communication, negotiated shipping/trucking/airfreight rates, coordinated exports and customs documentation.
• Ensured timely fulfilment of customer orders, captured costs and revenue accurately, monitored shipping milestones, and resolved customer concerns.
• Developed systems for job file tracking, billing, revenue/cost reconciliation, and customer retention.

Freelance Data Analyst (Relocation & Professional Development), Melbourne, Australia         

                                                                                                                                                 Nov 2024 – Present

• Took a planned career break to relocate to Australia and focus on professional upskilling in Data Analytics.
• Completed IBM Data Analyst Professional Certificate and Associate Data Analyst in SQL to strengthen technical and analytical skills.
• Balanced family commitments while developing projects in Python, SQL, Power BI, and IBM Cognos Analytics to support a career transition into data and energy analytics.

University Lecturer (Department of Diploma)– Faculty of Technology and Electrical Engineering, Universiti Teknikal Malaysia Melaka (UTeM), Malaysia                                                                2014 – 2024

• Led teaching and learning activities across Power Systems and Electrical Circuits courses, applying interactive pedagogy and data-driven feedback techniques to improve student engagement and learning outcomes.
• Authored and refined lecture notes, lab manuals, and assessments to enhance content clarity and student performance, ensuring alignment with accreditation and curriculum objectives.
• Designed and calibrated grading rubrics and reference materials to standardize evaluation quality across faculty courses, reducing assessment discrepancies by 30%.
• Conducted tests, vivas, and project evaluations to assess student competency, resulting in higher readiness for industry certification and internships.
• Provided academic mentoring, tutorials, and Q&A sessions to support individualized learning and problem-solving skills, improving student satisfaction scores
• Led moderation and quality audits to verify marking consistency and compliance, strengthening institutional QA processes.
• Conducted and supervised research projects on energy optimization and electric vehicle scheduling, resulting in 9 Scopus-indexed publications and contributions to the university’s research visibility.

University Tutor (Department of Power System Engineering) – Faculty of Electrical Engineering, Universiti Teknikal Malaysia Melaka (UTeM), Malaysia                                                                  2011- 2014

• Delivered lectures and tutorials to strengthen students’ conceptual understanding of Power Systems, resulting in improved exam performance across multiple cohorts.
• Provided personalized academic support to address learning gaps and foster independent problem-solving skills, increasing pass rates by 20%.
• Conducted assessments and feedback sessions to help students identify performance gaps, improving project and exam outcomes.
• Assisted in revising curriculum and instructional methods to align with evolving industry standards, ensuring course relevance and accreditation compliance.

1. Mara Technology University (UiTM), Selangor, Malaysia

PhD in Electrical Engineering (part time/ongoing)

Research: An Optimal Battery Electric Bus Charging Scheduling Strategy using the Fuzzy Logic-Particle Swarm Optimization Algorithm for Campus Facility Under Enhanced Time-Of-Use (ETOU) Tariff

1. Universiti Tenaga Nasional (UNITEN), Selangor, Malaysia                                                                  2012 – 2014

Master of Electrical Engineering

Modules: Engineering Diagnostic Tools, High Voltage DC Transmission System, Alternative Energy Sources for Electricity Generation, High Voltage Engineering, Power System Steady State Analysis 

1. Universiti Teknologi Malaysia (UTM), Johor, Malaysia                                                                        2006 – 2010

Bachelor of Engineering (Electrical) with First Class Honours

Dean’s Awards: Semester 2, 3, 4, 5, 6, 7 & 8