Madeleine Thompson

I’m a versatile, hands‑on creative with experience across training, community building, 
content creation, events, and people support. I’m the kind of person who jumps in, 
figures things out quickly, and keeps everything moving without fuss.

Across my career I’ve managed teams, delivered national training, built online 
communities, coordinated events, created content, and supported people through 
fast‑changing environments. I’m practical, adaptable, and happiest when I’m doing 
work that’s real, useful, and people‑focused.

I also have a background in performance and creative production, which gives me a 
strong sense of storytelling, presence, and how to make experiences feel engaging 
and human.

APAC Training & Community Manager — Revolent Group (2022–2024)

Managed and coached teams of up to 70 staff, delivered onboarding and professional skills training, built a global online learning community, and designed engagement initiatives. Worked closely with clients and supported fast‑moving environments with calm, practical problem‑solving.

Senior Learning & Development Consultant — Revolent Group (2021–2022)

Designed end‑to‑end training programs, delivered onboarding and development sessions, created personal development plans, and tracked progress and trends across the APAC region. Supported new cohorts and contributed to global L&D strategy.

Regional Training Consultant — Defence Force Recruiting (2019–2022)

Designed and delivered training across five recruitment centres, collaborated with national stakeholders, coached staff, and supported professional development. Helped implement solutions to improve processes and performance.

Case Manager — Defence Force Recruiting (2017–2019)

Managed a high‑volume caseload (up to 500), supported candidates through the recruitment process, assessed eligibility, and provided guidance, communication, and practical assistance.

Social Media Community Manager (Secondment)

Created daily content, moderated national social communities, and managed online event bookings. Supported digital engagement and communication across multiple platforms.

Quality Assurance Analyst — Fugro ROAMES (2014–2017)

Modelled and analysed geospatial assets, ensured data accuracy, and trained new team members. Provided consistent quality control and hands‑on support in a technical environment.

Freelance Creative & Performance Work — Events, Presenting & Acting (Ongoing)
Planned and supported small‑scale events, performed in theatre and screen projects, and worked as a presenter and host for community and creative initiatives. 

• Cert IV in Training & Assessment
• Advanced Diploma in Film, Television & Theatre Acting
• Cert IV in Patisserie
• Higher School Certificate
   
• Licences & Certifications
• Open Driver’s Licence
• Working With Children Check
• Mental Health First Aid