Gautam Pal

I am a versatile Business Analyst with extensive experience across multiple industries, specializing in gathering and documenting business requirements, implementing process improvements, and delivering actionable insights through data analysis. In my roles, I have used advanced SQL and data visualization tools like Tableau and Periscope to drive data accessibility and enhance decision-making. Gautam’s experience in customer service, technical support, and sales has honed his transferable skills in stakeholder management, problem-solving, and client communication. My background enables to foster collaborative relationships, understand complex business needs, and seamlessly translate them into technical requirements.

I hold Master of Technology in Enterprise Systems and Business Analytics from Federation University Australia. My coursework emphasized essential Business Analyst skills, including data analytics, process improvement, and IT project management. Key subjects included 

• Business Intelligence & Data Warehousing
• Big Data and Analytics
• Supply Chain Operations, and 
• Business Process Analytics and Change

I have also demonstrated strong research capabilities through my Masters Project and Professional Research and Communication studies. I developed practical skills in real-time analytics and IT service management, equipping me to analyze and optimize complex business systems effectively.