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Craigieburn
ASHPAL SINGH

ASHPAL SINGH

Customer Care Representative

Customer Service / Support

Craigieburn, Hume

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About ASHPAL SINGH:

Experienced in Amazon's customer care department for 13+ months, I possess excellent communication, issue resolution, and customer engagement skills. Committed to delivering exceptional service, I am a detail-oriented, hardworking professional ready to bring my expertise to a similar role and contribute to team success.

Experience

Experienced in Amazon's customer care department for 13+ months, I possess excellent communication, issue resolution, and customer engagement skills. As an customer care representative at Amazon my day-to-day tasks included

1. Responding to customer inquiries and providing support via phone, email, or chat.

2. Resolving customer issues and concerns efficiently and effectively.

3. Managing customer accounts and orders, including processing returns and exchanges.

4. Providing product information and recommendations to customers.

5. Working closely with other departments to ensure customer satisfaction.

6. Maintaining accurate records of customer interactions and transactions.

7. Identifying and escalating issues as needed to ensure timely resolution.

Education

I am currently a part time student at Royal Melbourne Institute of Technology. I have a strong academic background.

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