- Ensure systems are updated to allow accurate and timely billing of customers.
- Identify and investigate data discrepancies.
- Resolve customer data issues in a timely manner.
- Reconciliation of Sales Orders in JDE with details provided by the Business Units and Pricing and Menu files.
- Develop and update weekly and monthly reports to monitor billing progress and accuracy.
- Reliable monitoring of systems and development of action plans to resolve any issues identified.
- Reconciliation with Customer Billing and Menu management systems to ensure both internal and external systems are aligned and accurate.
- Ensure execution of revenue-related internal controls through maintenance of and compliance with systems controls, contractual commitments, delegated authorities and policies / procedures
- Monitor and ensure follow up of all emails sent to the email distribution address.
- Coordinate and carry out effective communication with all key stakeholders.
- Respond to any changes in the departmental function as dictated by the business needs.
- Communicate with the Manager with regard to workload, payment disputes, system failures and data entry errors.
- Participating in regular internal security audits
- Demonstrated success in a similar role.
- Experience in a high-volume reconciliation and system updating role.
- Advanced Microsoft Excel skills – lookups, macros, formula/model creation
- Excellent verbal and written communication skills
- Strong negotiation skills
- High attention to detail
- Competitive industry salary
- 5 weeks annual leave every year.
- Be part of a close knit and dedicated team that are committed to excellence.
- Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.
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Revenue Systems Analyst - Broadbeach, Australia - dnata catering
Description
Do you want a high-flying corporate career working for the world's largest air services provider, based in the beautiful Gold Coast?
We are seeking an experienced and motivated Revenue Systems Analyst to join our head office team based at our Head Office in the Gold Coast.
More about this role:
Reporting to the General Manager of Finance, the Revenue Systems Analyst is responsible for updating, reviewing, and consolidating customer activity details in JDE in a high-volume and fast-paced environment. This role also includes, but is not limited to, reconciling pre-agreed pricing and menu plans, as well as liaising with customers to follow up on any outstanding reconciliation queries.
What are your responsibilities?
What do you need to be successful in securing this role?
What's in it for you?
About Us:
We are Australia's largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, food manufacturing, and airport lounge management, our group of diverse brands enables us to deliver extensive service capabilities.
Chosen by many of the world's top airlines, we operate 16 facilities across 10 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.
Parent company dnata – part of the Emirates Group – is one of the world's largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.
Want to know more about dnata catering and our global businesses? Visit our Australian careers website and watch a short video here:
Does this role sound perfect for you? If so, we want to hear from you
To start the journey of joining our corporate team, click the link below and upload your resume and a cover letter that outlines your suitability for the role.