- Managing and resolving participant matters by actioning planning tasks as per the Agency Act.
- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
- Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
- Managing the team shared email inbox, appointments and telephone enquiries.
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the Agency Business systems.
- Ability to work in a team
- Communication skills
- Customer service skills
- Ability to manage conflict and difficult/sensitive conversations
- Microsoft Suite skills (Excel, Word, Outlook, Teams)
- Ability to use initiative and work independently
- Ability to learn new systems and processes
- Experience in a Front of House and administration based role
- ASAP start (pending Federal Police Clearance)
- Assignment is 12 month plus possible extension
- Full time hours Monday to Friday in the Office
- Open in multiple locations in NSW Katoomba, Tamworth, Broken Hill, Wollongong and Batemans Bay
- $37.36 per hour + Super
-
IT Support Officer
2 weeks ago
Complete Recruitment Solutions Katoomba, Australia**IT Helpdesk - Level 1** · - ** Join a great team, friendly and helpful environment**: · - ** Katoomba location**: · - ** 6 month contract with view to extension** · **A long term opportunity with a stable and supportive employer.** · **About the Client** · Our Client is the lar ...
-
Program Support Officer
2 weeks ago
Workskil Australia LTD Melrose Park, Australia**About the Role** · The Program Support Officer will support the Manager of the relevant program to deliver the program in line with organisational objectives, and to meet customer service delivery needs. The role will undertake activities to support service development and deli ...
-
Ict Support Officer
2 days ago
Workskil Australia Ltd Melrose Park, Australia**About the Role** · This role is being offered on a permanent full-time basis and will be located at our Melrose Park office but will require travel to other Workskil sites when needed. · You'll also experience the work/life balance that comes with working a 9 day fortnight, wit ...
-
Project Support Officer
1 day ago
Blue Mountains City Council Katoomba, AustraliaThe Blue Mountains City Council Project Management Office (PMO) is the custodian of the · Blue Mountains City Council Project Management and Governance Framework and also plays · a role in helping raise overall project management capability across the organisation. · The current ...
-
Technical Support Officer
1 week ago
Blue Mountains City Council Katoomba, AustraliaThis position requires specialised skills and expert knowledge to manage and support the · delivery of service associated with telecommunications and technology infrastructure of a · geographically disbursed organisation. · Customer focused and resourceful, this role gives expert ...
-
General Administrative Support Officer
2 weeks ago
NSW Government -NSW Police Force Katoomba, Australia**Clerk Grade 1/2**: · - **Ongoing Full-Time**: · - **Katoomba / Springwood** · **About us** · The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support th ...
-
General Administrative Support Officer
2 weeks ago
NSW Government -NSW Police Force Katoomba, Australia**Clerk Grade 1/2 (2 roles)**: · - **Ongoing Full-Time**: · - **Springwood/Katoomba** · **About us** · The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who su ...
-
Waste Collections Support Officer
1 week ago
Blue Mountains City Council Katoomba, AustraliaThis is a customer service role, assisting in efficient and reliable waste services through delivering and repairing bins, wheeling bins in and out for residents in need, maintaining service records, liaising with the broader team to ensure services are provided smoothly, residen ...
-
Meeting & Councillor Support Officer (V23/9148)
2 weeks ago
Blue Mountains City Council Katoomba, AustraliaIn one or two concise sentences describe the primary purpose of the job. i.e. what does · the position do and why does the position exist? · **RELATIONSHIPS · **Reports to**:(Position Title)**:Executive Business Manager · **Report to: (Position Number) ** · **Staff Responsibilit ...
-
Help Desk Support Officer Level 1 Training and
2 weeks ago
Redwolf + Rosch Melrose Park, AustraliaClient focused company supporting women in tech/STEM · - Attractive salary package dependant on skills and experience · - Melrose Park, Adelaide · Contribute to a reputable company in this critical role, supporting, and developing solutions for technical support while delivering ...
-
Blue Mountains City Council Katoomba, AustraliaThis position works collaboratively to facilitate the successful delivery of projects and manage · day-to-day business processes and systems associated with the functions of the Branch. · They provide an important role in guiding an environment of continuous improvement and · exc ...
-
Blue Mountains City Council Katoomba, AustraliaThis position works collaboratively to facilitate the successful delivery of projects and manage day-to-day business processes and systems within the Environment Branch. · You will have high order digital skills and sound project management skills required to guide workflows in a ...
-
IT Support Officer
4 days ago
NSW Government -TAFE NSW Kingswood, Australia**BE BOLD. BE AMBITIOUS. MAKE YOUR NEXT MOVE THE RIGHT ONE.** · - Work in a highly collaborative and supportive team environment · - Learn and Support new technologies across a 35 hour work week with flex time available · - Full time opportunity until September 2024 based from ou ...
-
Aps4 Program Support Officer
3 weeks ago
Hudson Australia Blue Mountains, AustraliaHudson has partnered with a large Federal Agency and is seeking to engage 2 enthusiastic administration officers to join a regional office located in Orange. · Please note you must be an Australian citizen to be considered for these positions and have the ability to obtain a Base ...
-
Aps4 Program Support Officer
2 weeks ago
Hudson Australia Blue Mountains, AustraliaHudson has partnered with a large Federal Agency and is seeking to engage an enthusiastic Program Support Officer to join a regional office located in Orange NSW. · Please note you must be an Australian citizen to be considered for these positions and have the ability to obtain a ...
-
Administration Support Officer
3 weeks ago
Flourish Australia Penrith, AustraliaFlourish Australia has an exciting opportunity for an **Administration Support Officer **to join our **Penrith** team · The position available is: · - **Ongoing Part-time (68.4 hours per fortnight)**: · - **Working between Monday and Friday**: · - Based at **Penrith**: · - **Leve ...
-
Program Support Officer
3 weeks ago
NSW Government Lithgow, Australia**Program Support Officer - NSW Government (Emergency Services)** · - **Located in Bathurst/Hybrid role - 3 days per week in the office, 2 days per week from home**: · - **Immediate start**: · - **$34 - $37.50ph + super**: · - **Full time, Monday to Friday, 38 hours per week** · ...
-
Sales Support Officer
3 weeks ago
Quay Appointments Penrith, Australia**Contract Type**: · - Full Time**Location**: · - Penrith - New South Wales**Industry**: · - Business Support**Contact Name**: · - Jessica Priebee- · **Contact Phone**: · **Date Published**: · - 14-Feb-2024- Permanent Full Time Role · - Penrith location · - working onsite · - Pho ...
-
Clinical Support Officer
3 weeks ago
Nepean Blue Mountains Local Health District Kingswood, Australia**Employment Type**: Permanent Full Time · **Position Classification**: Admin Clinical Support Officer Level 3 · **Location**: Nepean Hospital · **Remuneration**: $1, $ per week · **Hours Per Week**: 38 · **Requisition ID**: REQ395123 · **Applications Close**:28/05/2023 · - With ...
-
Administration Support Officer
3 weeks ago
Nepean Blue Mountains Local Health District Kingswood, Australia**Employment Type**: Temporary Part Time (Until 30/06/2023) · **Position Classification**: Administration Officer Level 3 · **Location**: Nepean Hospital · **Remuneration**: $1, $1, pro-rata) per week · **Hours Per Week**: 20 · **Requisition ID**: REQ368667 · **Application Closes ...
Reception and Participant Support Officer - Katoomba, Australia - Chandler Macleod
Description
Job description
Chandler Macleod are currently recruiting APS3 Participant Support Officer for a Federal Government Agency.
Applications close 15.00 PM AEST, 10th May 2024
Mandatory: Australian Citizenship required to work within Federal Government.
This role is full time in the office Locations are Katoomba, Tamworth, Broken Hill, Wollongong and Batemans Bay
About the company:
This leading Federal government agency supports Australian's in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations. A great opportunity for an experienced Administration Support officer to join this busy team for a temporary assignment.
About the role:
About you:
Benefits:
Email for more information
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at
