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Customer Service Representative

    Customer Service Representative - Mascot, Australia - Randstad Australia

    Randstad Australia
    Randstad Australia Mascot, Australia

    Found in: beBee S2 AU - 4 days ago

    Randstad Australia background
    Full time
    Description

    Your New Company:

    This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products and machinery to restaurants, major hotels and retailers.

    Your New Role:

    In your role as the Customer Service Representative, you will report to a supportive Customer Service Manager, with a primary focus on product education, order handling and providing a 5 star customer experience.

    Your Main Duties:

  • Order processing via phone and email
  • Handling customer escalations
  • Answering customer enquiries in a timely manner
  • Facilitating logistics and distribution requirements
  • Offering support and educating existing customers
  • Coordinating and dispatching technicians accordingly Benefits to You:
  • Staff discount on products
  • Diverse and inclusive culture
  • Social events and activities
  • Ongoing training and development
  • Close to public transport About You:
  • Experience in a similar Order Processing role
  • Excellent communication skills and phone manner
  • Intermediate Microsoft Office skills
  • Ability to handle multiple tasks Next Steps: If this Customer Service role sounds like the role for you, press APPLY NOW, or, send your CV to At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. experience 2 years
    skills Customer service, sales, Order Processing, Order, Customer service officer, customer service representative, processing, complaints, enquiries, support, FMCG, food, food and beverage
    qualifications
  • na
    education Secondary School/High School

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