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Education Counselor Sydney - StudyWise / The Migration
Description
Job DescriptionA full-time international student counsellor/education consultant to work with our professional team in Sydney office;
Providing students with professional and comprehensive information about studying in Australian universities and institutions;
Answer student's daily enquiries via telephone or email;
Design a reasonable and effective study plan according to student's situation;
Instruct students to prepare documents for university application/enrolment and visa application;
Liaise between students and admission officer;
Paticipate in student activities and marketing campaigns to collect potential client data;
Make outbound cold calls or send messages to targeted clients identifying potential sale lead;
Deal with other student service duties including but not limited to applications、visas and study plans.
Skills and experience
bachelor degree or above;
Familiar with Australian international education and immigration system;
Have excellent student service awareness and communication skills;
Fluent in Chinese and English with strong writing ability in both languages;
Have a certain sense of sales and service promotion;
Experience in Education consulting industry is preferred;
QEAC Certification is desirable but not mandatory;
Sophisticated skill in Microsoft Office software;
Strong time-management and multitasking skills;
Need to have work rights.
Requirements
Requirements: · MARA License: Must hold a valid Migration Agents Registration Authority (MARA) license. · Experience: Fresh or 1 years of experience working as a migration agent, with a proven track record of successful visa lodgments. · Knowledge: Thorough understanding of immigration laws, visa categories, and migration processes. · Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex information to clients from diverse backgrounds. · Attention to Detail: Strong attention to detail and accuracy in documentation preparation and visa lodgment processes. · Interpersonal Skills: Ability to build rapport with clients, demonstrate empathy, and maintain professionalism in all interactions. · Ethical Conduct: Commitment to ethical conduct, integrity, and confidentiality in handling client matters. · Adaptability: Flexibility to adapt to changes in immigration policies, procedures, and client needs.
